The training course teaches the basics of professional service to those new to the industry. It demonstrates how personal presentation, service procedures and operational standards work together to positively influence the guest experience. Beverage knowledge is a key focus of the course.

Standardize your housekeeping services and upskill your staff with this course on housekeeping essentials. This training, based on the hospitality education taught in Swiss vocational schools, will prepare participants for a role as a professional housekeeper.

Introduce your team to the world of beer—from brewing basics to styles and proper service. Equip staff to recommend the perfect beer pairing for any dish, enhancing the guest experience and driving beer and specialty beer sales. Created with the Swiss Breweries’ Federation.
