Deliver exceptional experiences to your guests with trained, skilled and knowledgeable service staff. Based on the hospitality education taught in Swiss vocational schools, this course is designed to bring service employees with little to no experience to the same operational level.
During this course, participants will:
• Personality
• Communication
• Before service
• Service
• Breakfast
• Value preservation
• Waste management
• Hygiene
• Occupational safety & health protection
• Fire protection
• Milk and blended milk drinks
• Coffee
• Tea
• Aperitifs
• Cocktails
• Spirits
• Water
• Juices, specialty & sweet drinks
• Fundamentals of alcohol
• Beer
• Wine
This course is conducted both online and in-person...
This course is conducted both online and in-person. Learners study the bulk of the material online (up to 80%). The hands-on training sessions can be done either one-on-one or in groups.
This course is conducted both online and in-person...
This course is conducted both online and in-person...
This course can be conducted both online and in-person. Learners can study our digital material online, and hands-on training sessions can be done either one-on-one or in groups.
This course is conducted both online and in-person...
This course is conducted both online and in-person. Learners study the bulk of the material online. The in-person training sessions are supplemental, and can be done either one-on-one or in groups.
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